BUSINESS ACCELERATOR
Build your clinic’s manager.
Your patient base is your clinic’s greatest asset. A trained manager turns it into steady, planned growth, while you stay focused on medicine and vision.
25 years exclusively in medical aesthetics
of consultations become a treatment
what each patient spends with the clinic
of inactive patients came back
services per patient
Results achieved by UpMyBusiness clients. Results vary by clinic.
Your greatest asset is already in your clinic.
In our experience, 9 in 10 clinics have not yet tapped the full value of their existing patient base.
Every clinic has its own good habits. Some of the most valuable practices are still done by instinct, or when time allows:
A manager gives all of this structure, the right tools and continuity.
The manager is the guardian of your clinic’s growth.
Get your time and energy back.
Running a clinic means a hundred daily decisions. A manager takes ownership of the ones that keep pulling you away from what matters.
- Appointments and daily coordination
- Team tasks and follow-through
- Patient follow-up and recall
- Checking that agreed processes are applied
- Tracking results and preparing reports
- Day-to-day questions from the team
What you receive instead
A monthly picture of your clinic: the numbers, the conclusions and the proposed next steps.
One manager. One consistent patient journey.
The manager is responsible for applying every process that creates an outstanding patient experience.
- 01First call and booking
- 02Welcome
- 03Consultation
- 04Treatment
- 05Follow-up
- 06Recall and loyalty
The manager at the centre: every touchpoint leads to and strengthens the next.
A well-coordinated journey builds a premium experience, and cross-selling becomes a natural continuation of every consultation.
More than following processes.
We train your manager in what truly matters in the role, and how to do it.
Knows what matters: the priorities that drive your clinic’s growth
Tracks results: monitors clinic performance correctly, with the right tools
Understands the numbers: turns reports into clear conclusions
Decides and plans: defines next steps and the action plan within your strategy
Coordinates the team: clear roles, tasks and shared direction
Reviews performance: follows team results and supports improvement
Works with the tools: dashboards, reports and recall tools
Partners with ownership: a monthly report to you, with proposals
Who can become your manager?
You don’t need a full-time hire to start.
Grow from within
Develop someone from your own team. It rewards a valued colleague and strengthens your clinic’s image.
A hybrid role
Combine the manager role with an existing one, for example front desk. Start with part-time responsibilities, no new hire needed.
Recruit and develop
No one in mind yet? We help you define the profile and develop a new manager.
The profile we look for
Organised, reliable and comfortable with numbers. A clinical background is not required.
CLINIC INTELLIGENCE HUB BY UPMYBUSINESS
Your manager works with the right tools.
During the program, your manager has free access to the Clinic Intelligence Hub, our separate business intelligence tool for medical aesthetics clinics. It shows the numbers behind your clinic’s performance. Afterwards, you can continue with an optional subscription.
A clear plan for the first 90 days.
- 1
Month 1 · Create. Patient database review and conclusions, KPIs defined, first reactivation pilot.
- 2
Month 2 · Implement. Targeted cross-sell campaigns, team briefing, first metrics.
- 3
Month 3 · Mature. Monthly growth routines, team tasks, results tracking. The Manager’s Playbook is delivered.
Programs start from 3 months, adapted to your clinic.
A simple way to see the return
If 10 inactive patients return each month, spending an average of €200, that is €2,000 a month, and the investment begins to fund itself from month one.
Illustrative example. Investment depends on the size and needs of your clinic.
Everything you build stays with you.
The Manager’s Playbook: daily, weekly and monthly responsibilities, and every KPI tracked
Documented processes: your routines written down and repeatable
A developed professional: your manager grows in the role, and your clinic keeps the know-how
Optional tools: continued access to the Clinic Intelligence Hub by subscription, if you wish
360° support along the way
Monthly coaching and support online and in person, team meetings, performance reports and follow-up, and free use of the Clinic Intelligence Hub throughout the program.
25 years, exclusively in medical aesthetics.
UpMyBusiness is the only Greek company dedicated entirely to the growth of medical aesthetics clinics. We don’t offer ready-made recipes: we work methodically, practically and with clear focus on your goals.
Dimitris Vrachnos
Founder, Business Coach
25+ years in medical aesthetics, including 16+ years in leadership roles at Allergan and L’Oréal.
Who could be your manager, and where can they help first?
12 short questions. Your result appears instantly, with the area where a manager can make the biggest difference first.
No sign-up needed to see your result.
More from UpMyBusiness
Academy
A group certification program for team members being developed into clinic managers.
Learn moreClinic Intelligence Hub
A separate business intelligence tool for medical aesthetics clinics. See how it reads your own patient data.